How I work
Methods
Collaborative scoping and planning sessions
Informal stakeholder interviews to understand business processes, systems, and needs
Scoping & solution design workshops
Human-centered solution design methods
Process and systems mapping
Intelligent workflow design
Functional team integration point mapping
Backwards design planning and training development
Tool scoping, customization, and implementation and upskilling plans
Custom touchpoint and feedback rhythms
Software & Tools
SharePoint
Microsoft Dynamics 365
Power Platform (Power Automate, Power Apps, PowerBI)
Azure DevOps
Microsoft Loop
Google Workspace
SquareSpace
Smartsheet
Airtable
GitHub
Zendesk
Workday
Figma
Adobe Creative Cloud
Salesforce
Illuminate
Microsoft Teams
Slack
Monday.com
Asana
Trello
Okta
and more
“Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.”
– Former Customer