How I work

Methods

Collaborative scoping and planning sessions

Informal stakeholder interviews to understand business processes, systems, and needs

Scoping & solution design workshops

Human-centered solution design methods

Process and systems mapping

Intelligent workflow design

Functional team integration point mapping

Backwards design planning and training development

Tool scoping, customization, and implementation and upskilling plans

Custom touchpoint and feedback rhythms


Software & Tools

SharePoint

Microsoft Dynamics 365

Power Platform (Power Automate, Power Apps, PowerBI)

Azure DevOps

Microsoft Loop

Google Workspace

SquareSpace

Smartsheet

Airtable

GitHub

Zendesk

Workday

Figma

Adobe Creative Cloud

Salesforce

Illuminate

Microsoft Teams

Slack

Monday.com

Asana

Trello

Okta

and more

“Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.”

– Former Customer