Services

Map internal workflows, identifying opportunities for automation or process redesign to reduce operational overhead

Create a workflow process to remove the mental load and operational overhead, and ensure task completion involved in events planning, preparation, and follow-up, product launches, stakeholder, customer, or internal communications, or other specific business processes

Design a pre-launch go-to-market (GTM) process orchestrating engineering, design, GTM, and sales teams and their individual workflows to ensure readiness prior to launching

Refine product development workflows to improve efficiency and collaboration between product, design, and engineering from discovery through delivery

Build a scalable intake and prioritization system for new requests, ensuring teams can effectively triage, prioritize, and plan work

Design a Rhythm of the Business (RoB) that aligns functional teams and leadership and provides strategic touchpoints while ensuring visibility at the appropriate altitude for all audiences

Design a new system rooted in how teams like to work and train cross-functional teams to ensure success and effective change management

Develop Standard Operating Procedures (SOPs) across areas of the business to enhance standardization, ensure quality, and unlock efficiencies

Design an onboarding process and create associated materials for new hires, and set up a scalable knowledge management system

Build a scalable Standard Operating Procedures (SOP) library, enabling consistent execution across functional teams

Develop a repeatable launch checklist system for a marketing team, ensuring campaign consistency and reducing missed deadlines

Build an internal wiki, organizing tribal knowledge and reducing chat-based or informal support requests

Design a product or solution portfolio that serves as customers’ and internal teams’ source of truth for the most current information, and as an engagement platform

Develop an OKR/KPI tracking and standardized reporting system, aligning quarterly goals with weekly execution and reporting to give leadership visibility into progress and potential risks with enough time to mitigate and meet goals

Design a quarterly planning and/or retrospectives framework for a product org, aligning roadmaps with execution and surfacing blockers easily

Design a planning framework across all functional teams to facilitate strategic planning for the current or upcoming fiscal year

Scope and implement a project management tool tailored to needs to improve visibility, accountability, and collaboration across departments

Audit and restructure current project management tooling, consolidating platforms and improving visibility across projects

Ensure the tooling being leveraging is aligned to workflows and needs, and make suggestions for how to better leverage tools to drive business outcomes

Upskill employees to leverage new or existing tooling to drive business outcomes